Privacy policy

Effective Date: October 05, 2026

Store Name: Vlevaro

At Vlevaro (accessible from http://www.vlevaro.com), we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or make a purchase through Vlevaro, we collect certain information necessary to process your orders and provide a seamless shopping experience.

A. Personal Information You Provide directly:

Contact Information: Full name, email address, phone number, and billing/shipping address.
Order & Payment Information: Details required to fulfill your order, including item choices, order history, and payment details (processed securely via encrypted third-party payment processors).
Customer Support Data: Any information you provide when contacting our customer service team at support@vlevaro.com.

B. Information Automatically Collected:

Device & Usage Data: IP address, browser type, device type, operating system, time zone, referring URLs, and pages viewed on our site.
Cookies and Tracking Technologies: We use cookies, log files, and web beacons to improve website functionality, analyze trends, and remember your shopping cart preferences.

2. How We Use Your Information

We use your personal information strictly for legitimate business purposes, including:

Order Fulfillment: Processing orders, handling payments, arranging shipping, and sending order confirmations or tracking updates.
Customer Support: Assisting you with inquiries, returns, replacements, and policy updates.
Store Improvement: Analyzing store usage and customer feedback to optimize website navigation and product offerings.
Communication: Sending essential transaction-related notifications. We do not engage in spam marketing.

3. Payment Processing & Data Security

PCI-DSS Compliance: We prioritize your financial security. All online payments on Vlevaro are processed through secure, PCI-DSS compliant payment gateways (such as Shopify Payments, Stripe, or PayPal).
Encrypted Transmission: Sensitive payment data (such as credit card numbers) is encrypted using Secure Sockets Layer (SSL) technology during transmission.
No Storage of Payment Cards: Vlevaro does not store, process, or view your full credit/debit card details on our servers.

4. Sharing Your Personal Information

We do not sell, rent, trade, or compromise your personal information to third parties for marketing purposes. We only share information with trusted third-party service providers strictly to operate our store and fulfill your orders:

E-Commerce Platform: Our store is hosted on Shopify Inc., which provides the online e-commerce infrastructure.
Logistics & Carriers: We share your shipping address and contact phone number with postal services (such as USPS, UPS, FedEx) solely for package delivery.
Legal Compliance: We may disclose your information if required by applicable laws, legal regulations, or legal requests from government authorities.

5. Cookies and Analytics

Cookies: Cookies are small text files placed on your device to enhance site navigation, remember items in your cart, and store user preferences.
Managing Cookies: You can choose to disable or block cookies through your individual browser settings. However, disabling cookies may limit your ability to use certain features on our site.
Google Analytics & Merchant Center: We use compliant analytics tools to understand how customers interact with our website to optimize customer experience.

6. Your Rights & Data Choices (USA / CCPA Rights)

Depending on your location (including California residents under CCPA/CPRA), you have specific rights regarding your personal information:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Correction: You can request that we correct inaccurate or incomplete personal information.
Right to Deletion: You have the right to request that we permanently delete your personal data, subject to certain legal exceptions (e.g., retaining records for tax or legal purposes).
Right to Opt-Out: We do not sell your personal data. You may opt out of any optional communication at any time.

To exercise any of these rights, please contact us at support@vlevaro.com.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, or as required by financial and legal record-keeping requirements.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory practices. Any modifications will be posted directly on this page with an updated Effective Date.