We offer standard flat-rate shipping across the United States:

• Flat Shipping Fee: $9.99 (No hidden charges)
• Handling / Processing Time: 1 – 2 Business Days (Mon – Fri)
• Transit Time: 5 – 8 Business Days (Mon – Fri)
• Total Estimated Delivery Time: 6 – 10 Business Days

Once your order is dispatched from our facility, we will send you a shipment confirmation email containing your official tracking number and a tracking link. Tracking information usually updates within 24 to 48 hours after dispatch.

We offer a 30-day return window from the date of delivery. To be eligible for a return:

• Shoes must be unworn, clean, unwashed, and free of sole scuffs or wear.
• Shoes must be in their original branded shoe box with all packaging, insoles, and tags intact.
• Please place the shoe box inside a protective outer box when shipping back to avoid box damage.

Yes! We accept order cancellations or modifications (such as size or address changes) within 12 hours of order placement. Please email us immediately at support@vlevaro.com. Once processing begins after 12 hours, orders cannot be canceled and must follow standard return procedures.

If you received a defective, damaged, or incorrect item, Vlevaro covers all return shipping fees. If you are returning items due to sizing issues or a personal change of mind, the customer is responsible for the return shipping costs.

We accept major credit/debit cards (Visa, Mastercard, American Express, Discover, Diners Club) and express digital checkout options including Shop Pay, Apple Pay, Google Pay, and PayPal. All transactions are billed in USD ($).

Yes, 100%. Our store uses 128-bit Secure Sockets Layer (SSL) encryption and is fully PCI-DSS Level 1 compliant. Vlevaro does not store or have direct access to your full payment card details.

Under CCPA/CPRA, you have the right to opt-out of targeted advertising data sharing. You can submit your opt-out request by emailing support@vlevaro.com with the subject "Do Not Sell or Share My Personal Information".